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FAQs

Get all your questions answered and more. If you can't find with you are looking for, please don't hesitate to reach out to us at info@plus-america.com or call 800-211-9001.

Q: WHAT IS GUARD YOUR ID?

A. Millions of people are victims of identity theft each year, and Guard Your ID stamps were designed to help combat this by protecting your private information. They feature a unique pattern that effectively covers the text underneath it. Simple stamp or roll over the text you want to mask prior to discarding or recycling documents, and feel confident that your private information is safe from prying eyes.

Q: ARE ALL GUARD YOUR ID PRODUCTS REFILLABLE?

A. Most Guard Your ID stamps and rollers are refillable, with the only exception being the Advanced Roller. Advanced Rollers contain specially designed ink to work on most glossy surfaces. In order to ensure consistent, high-quality performance, this roller needs to be filled during manufacturing with the ink sealed inside. Because the tightly sealed unit cannot be refilled, once the ink is exhausted you simply recycle or dispose of the roller and purchase another. For more information visit refills.


Q. WHAT IS AN ADVANCED ROLLER?

A. With a simple and easy to use design, the Advanced Roller is our best-selling unit. Due to its specially formulated ink, the Advanced Roller was designed to be disposable. They are perfect use on magazines, shipping labels and certain prescription bottles.


Q. HOW LONG DOES A ROLLER OR STAMP LAST?

A. Original Rollers: Approximately 1,000 uses
Wide/Extra Wide Original Rollers: Approximately 1600 uses
Small/Medium/Large Stamps: Approximately 1,000 impressions
Advanced Rollers: Approximately 1,000 uses
Wide Advanced Rollers: Approximately 1,600 uses
Guard Your ID products have a 2-3 year shelf life when stored properly.

Q. IS GUARD YOUR ID ENVIRONMENTALLY FRIENDLY?

A. Yes! Unlike shredded paper, stamped documents are recyclable. Most recycling centers will not even accept shredded paper and will send it directly to the landfill. These centers know that pieces of shredded paper will slip through their machinery or get mixed up with other recycled materials and create a big mess. When shredded, paper fibers also become too small to be useful when creating new paper products. Luckily, Guard Your ID offers an alternative solution to shredding. The stamps are fast, compact, quiet, and mess-free. They are also portable and can be used anywhere.


Q. HOW DO I REFILL MY ROLLER?

To purcase roller refills visit buy a refill.


Q. HOW DO I REFILL MY WIDE ROLLER?

To purcase wide roller refills visit buy a refill.


Q. HOW DO I REFILL MY
EXTRA WIDE ROLLER?

To purcase extra wide roller refills visit buy a refill.

Q. WHAT ARE THE APPLICATIONS FOR GUARD YOUR ID?

A. Guard Your ID stamps and rollers are perfect for hiding confidential information on bills, bank statements, tax documents, loan documents, insurance forms, credit card offers, junk mail and more.

Q. DOES THE INK NEED TO DRY?

A. Typically, the ink will dry instantly if applied to regular paper and other porous surfaces. If using an Advanced Roller on coated surfaces the ink usually dries in less than a minute, however, the drying time may vary depending on the surface it is applied to.


Q. HOW DOES THE ADVANCED
ROLLER OPEN?

A. The bottom cap twists off. Pulling the cap straight off will damage the product. Visit How to Open my Advanced Roller for a demonstration.


Q. HOW MANY TIMES SHOULD I ROLL OVER THE TEXT?

A. The power of Guard Your ID is in its patented pattern. Over 100 patterns were tested when developing Guard Your ID, however, it was finally concluded that the best way to hide letters was to use letters. Ten specific letters were selected and they were turned, angled and positioned just right until it was determined that the pattern could successfully mask any string of characters, in any font. It is recommended to not make multiple passes over the same information, as this tends to saturate the paper and lift the covered ink making it visible. A single roll with even pressure is best, and if the information is still visible after the ink has dried, follow with a second roll.

Q. WHY SHOULD I USE GUARD YOUR ID?

A. It is quick, easy, good for the environment, most importantly...it works. By simply rolling the stamp over your private information, you can store, share or discard documents with peace of mind.
Guard Your ID offers simple and effective protection for you and your loved ones.


Q. HOW DO I REFILL MY SMALL STAMP?

To purcase small stamp refills visit buy a refill.


Q. HOW DO I REFILL MY STAMP?

To purcase stamp refills visit buy a refill.


Q. HOW DO I REFILL MY LARGE STAMP?

To purcase large stamp refills visit buy a refill.