Return & Refund Policy
This Return & Refund Policy explains how returns, replacements, and refunds are handled for purchases made from PLUS Corporation of America, including Guard Your ID and other PLUS products ordered through our official website.
Return Window
Products may be returned within 30 days of delivery.
Return Eligibility
To be eligible for a return, items must be unused and in their original packaging. We reserve the right to deny returns that do not meet these conditions.
How to Request a Return
To request a return, please contact our customer support team with your order number and the reason for your return request. Our team will provide next steps and return instructions.
Email: sales@plus-america.com
Phone: 833-377-1950
Return Approval Process
Once your return request is reviewed and approved, you will receive instructions on how and where to send your item. Please do not send items back without prior authorization.
Refunds
After your return is received and inspected, we will notify you of the approval status. If approved, your refund will be issued to your original method of payment within 5–7 business days.
Replacements for Defective or Damaged Items
If your item arrives damaged or defective, please contact us within 7 days of delivery. We will gladly arrange a replacement or refund after verification.
Non-Returnable Items
- Used or opened products
- Items damaged due to misuse or improper handling
- Final sale or clearance items
Shipping Charges
Original shipping charges are non-refundable unless the return is due to our error or a verified product defect.
Contact Us
PLUS Corporation of America
4800 SW Griffith Drive, Suite 230
Beaverton, OR 97005
Email: cs@guardyouridsupport.com
Phone: 833-377-1950