Refund policy

Returns
We want our customers to be 100% satisfied. If you are unhappy with your purchase, please call us at 800-211-9001 or email customerservice@plus-america.com.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund, first recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at customerservice@plus-america.com.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at customerservice@plus-america.com and send your item to PLUS Corporation of America, 9700 SW Harvest Ct., Suite 130, Beaverton, OR 97005, United States.

Shipping
To return your product, you should mail your product to PLUS Corporation of America, 9700 SW Harvest Ct., Suite 130, Beaverton, OR 97005, United States.

You will be responsible for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.